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Delivery Policy

【Delivery Service】

 1. If the net value of accumulated consumption after deducting all discounts reaches HK$800 or above (multiple orders can be combined), you will receive a $12 SF shipping subsidy (equivalent to 20kg of SF store-to-store shipping). HK$12 will be automatically deducted at a single checkout. .

 2. If you purchase more than 10 packs of Valley Mama snacks, you can enjoy free shipping for the entire order to the SF Express pick-up locker.  If you purchase more than 15 packs of Valley Mama snacks, you can enjoy free shipping for the entire order to the designated address.

 The amount spent on discounted items is not included in the above discounts.
 The above discounts are not applicable to orders from overseas areas.
 Our store may decide to use different couriers or logistics companies to deliver the goods based on actual conditions.
 If there is any dispute regarding the above free shipping activities, Averyaidan Company reserves the right to make the final decision.

 [Combined/separate shipping]

 If the ordered products include in-stock and pre-ordered items, our store will collect all the items before shipping.  If the customer requires separate shipments, please indicate this in the remarks column.
 (Combined shipping/Send in-stock items first/Wait until a certain product arrives and then send it out)

 【 shipping time 】

 All in-stock items will be shipped within three working days after placing the order.  (Working days do not include Sundays and public holidays)

 The delivery time depends on the courier service provider. Generally, local delivery takes 1-3 working days and overseas delivery takes 3-7 working days.

 【Freight payment】

 All shipping methods are preset to be collected during checkout. If you need to arrange shipping, please indicate it in the remarks column.

 【Overseas orders】

 Our store will arrange SF Express or Hong Kong Post for overseas orders.